Shopping, Shipping & Returns
Shopping
We accept Visa, Mastercard and Paypal as payment for online purchases.
All purchases are secure.
Gift Vouchers purchased online may also be used to purchase goods through our website.
Shipping
Goods will be delivered in person or sent through a courier service wherever practical.
Goods will normally be dispatched within 2 business days from date of order… (Although we usually try to get things out the same day!)
If for any reason we are unable to supply your order in this time we will contact you by phone or email.
International Customers Please contact us for a freight quote before ordering.
Faulty Goods
Any goods received which you find faulty, damaged or not as ordered must be reported to us immediately upon receipt (including a photo or two if possible.)
We will determine if the goods are faulty and if so arrange the return freight. A full refund will be given in this instance including any original freight charges.
We will not accept goods returned COD.
All items must be returned un-used, un-worn and in original packaging with your receipt or packing note enclosed.
Grancari Estate Wines
50 Northumberland Road
Onkaparinga Hills SA 5163
Ph: 08 8382 4465
